This year’s Earth shattering paradigm shift/new way to do everything may be da BOMB—for a few months. And what never really caught on just might be back in a few years with a new name and a red hot future.

But wait. Does it work? Do people use it? Was it worth the cost to build? Reliable, usable, and worthwhile will never be un-cool.

User-centric design is where it all starts. Add technical expertise to guarantee success. Throw in collaboration, accountability and resource management and the sparks start flying.